Document processing time Missing Items in MyStatus?
In the best of circumstances, it can take two or three days for items you submit online to appear in MyStatus. Items you submit in paper form (by mail, for example), on the other hand, may take two or three work weeks to show up, especially near the deadline. And as the deadline approaches, the Office of Admissions can receive thousands of documents by mail each week.
Here’s what has to happen before something shows up on your MyStatus page:
- Mail time: Items sent by mail have to arrive in the Office of Admissions; this can take at least a couple of days, more if they’re coming from farther away.
- On time? Once an item arrives in the Office of Admissions, it is date-stamped. The arrival date (the date on which something is “received” in our office) determines whether it is on time. The date you mail an item and the date that it actually shows up on your MyStatus page have nothing to do with whether something is on time.
- Document processing: Each document that arrives in paper form is processed individually and scanned so that it can be turned into an electronic format.
- Document uploads: Electronically formatted documents are uploaded to our computer system and matched with individual application files. At this point they appear in MyStatus.
If you submit several items in one envelope or package, they may not all be processed at the same time. Different areas of the office process different kinds of documents, and what needs to happen and how much time it takes to complete each process varies. So one or more of your items may show up on your MyStatus page a couple of days before another.