General, specific, and personal service Transfer Assistance
Looking for help with questions about transferring to UT Austin? Consider these options:
Customer Service
Looking for immediate assistance with a specific question or general advice about applying as a transfer?
Contact Customer Service by phone at 512-475-7387.
Online Help Through Ask Admissions
Looking for more general information? Submit your question through the Ask Admissions box at the bottom of every page of this web site.
If you don’t get the response you’re looking for, you’ll be able to submit a more specific question to the Office of Admissions by e-mail.
Admissions Counselors
Want more personal assistance from an individual admissions counselor? Contact Lisa or Blake by e-mail.

Lisa Lockhart (lisa.lockhart@mail.utexas.edu), Admissions Counselor
Blake Willms (bawillms@austin.utexas.edu), Admissions Counselor
International transfer assistance
If you’re an international transfer applicant with questions about international transfer admission, please contact Lucy Faulkner (lucy.faulkner@austin.utexas.edu) in the Graduate and International Admissions Center for assistance.
Admissions counselors are also available for one-on-one appointments on a drop-in basis every day between 8:30 a.m. and 4:30 p.m. in Room 7 of the Main Building (the Tower). There’s no need to make an appointment, but you may have to wait a few minutes if all the counselors are busy when you arrive.
Campus Tours
Campus tours for prospective transfer students and their families are held Monday – Friday at 11 a.m. and 2 p.m. and on Saturday at 2 p.m. (2 p.m. only during December and May; no tours are conducted on official university holidays). Tours depart from the ground floor of the Main Building (the Tower). For more information call 512-475-7399.